UNAUTHORIZED DEBIT ORDER

<p>on the 25-07-2016 i had a debit order coming off my account with the reference number 9200akmm3141. upon my investigation i found ouut that it was a company called PAYTOZA. i called the company and the said that they are debiting on behalf of a company called AKMARKETING. i contacted them and spoke to a consultanjt who was not really keen on helping and answering my questions by the name of AYANDA. i probe to get info as to who gave them authority to debit my account. seeing that i was was not getting anywhere with her i requested to speak to her supervisor or manager. she then refered me to a lady who claims to be MELISSA PILLAY. She did not give me any tangable answers. i then asked her who the director of the company is. at first she said she didnt know she's just an employee. later in the conversation after probing  she then said its ADRIAN PERUMAL. i requested for his contact and she told me that he is not available but later on in the conversation she gave me his/her number ********** 978. i then asked her who she reports to and she said to me she reports to the same ADRIAN PERUMAL who is her director that she didnt know at first. the conversation ended without any resollution all they told me that they will get back to me after 14- 16 days which  i feel is ridiculous. im applaud by the service i recieved and frankly disgusted at how they would defraud me and still expect me to wait that long for the matter to be resolve. i have never heard of the company let alone have dealings with it therefore i need my money back.</p>