1 reviews | Active since Member
I met with an accident and when we received the quote it was more than the cars value. Knowing that insurance would write it off I contacted Nico Venter, sales consultant at Haval PMB and started finance application on a 2020 Haval H1. Mr Venter made no effort to give feedback of his own accord. I had to constantly phone and ask for progress. We received confirmation that insurance would write off and settle full outstanding of the old vehicle. I asked Mr Venter if the letter would suffice for us to finalize the sale. By the following day I still had no answer. I then sent him the letter. No answer. I had made it clear to Mr Venter from the onset that I urgently needed a deal concluded. Mr Venter made me feel like I was irritating him and that he was doing me a favour by helping me. Mr Venter received our documents on the morning of the 18th. By the afternoon of the 23rd he informed me it would take a few more days. This is after I told him I only had the 23rd and 24th to drive through to collect the vehicle. On the morning of the 24th, we submitted our documents to Toyota in Midrand, by that afternoon we took delivery. I would not recommend Mr Nico Venter of Haval Pietermaritzburg, or the dealership Aksons Wheels Pmb to anyone. It was not only Mr Nico Venter, but the FNI had no interest in the deal and neither did the manager. Toyota in Midrand submitted docs, validated and negotiated rate in a matter of a morning! And they were exceptionally busy that day. Very clear here who wanted to do business with us and who did not!