Moderate service

I took my vehicle in for repairs on 21st December 2024, and my service advisor was Vineshree Harangee. This young lady she's extremely unprofessional and not customer friendly. The technician who was assigned to my vehicle was going in for a leave and she didn't even bother to assign the next available technician, instead she told me my vehicle will be delayed due to the technician going for a leave. I called her manager Sonja Meintjies who quickly arranged for repairs and she was very professional and easy to talk to. I was also able to speak with the technician and his mechanics, one named David, very much professional and they worked until late hours just to finish assembling the engine of my vehicle. I give the business a 3 star, Service advisor = 0, Manager = 5 and Technicians = 5, (5+5+0)/3=3.3