Branch Manager Linda Lues extremely rude, abrupt & unhelpful

Definitely will not recommend Alarmtec at all. Branch manager Linda Lues is extremely rude, abrupt and unhelpful when we took in faulty batteries this morning. Batteries bought on 19 Sept this year. Abrubt and refuses to give you a chance to speak to explain anything. Only repeats how they cannot give any kind of warrantee on batteries that they sell due to the loadshedding.