Alexander Forbes Financial Services
1.3|5,265 reviews
Responds in 12 hours 34 min
MM
Melville M
1 reviews | Active since Member
17 Mar 2026, 13:15
Alexander Forbes *****sters and ****mers
Alexander Forbes *****sters and ****mers be aware of Alexander Forbes . Please guys if you reading this inform you family and friends and employers to reconsider taking out life and disability covers with other insurance companies and rather not with Alexander Forbes. They use incorrect doctors dates to repudiate your claim. They even go as far as to get employers to send false medical information framing your disability as a pre existing condition. Alexander Forbes works with the National Financial Ombud Scheme South Africa to repudiate your claim even if you have legitimate medical documents and evidence. This is a disgusting insurance company. They will patronize you with regards to your complaints on hello Peter just so as to fool the public. In the meantime they do not review your complaints. Stay away from these guys you think you are insured when in reality you are not insured with these guys. These guys are legally sucking people's monies in an ******* way.
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Replies (106)Alexander Forbes Financial Services's replyOfficial
17 Mar 2026, 15:04Dear Mr Mentor
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Best regards,
Alexander Forbes Financial Services's reply17 Mar 2026, 15:04
Official
Dear Mr Mentor
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Best regards,
MM
Melville M's updateReviewer Update
17 Mar 2026, 15:11All you do is lie to repudiate claims. Even when I reported you on hello Peter you try to patronize me on hello Peter so you could show the public you dealing with the matter. After that you told me to go to the financial Ombud Scheme South Africa. You used doctors written reports with incorrect dates and false information you get from employers to repudiate claims. You actually got my ex employer to lie and state I had a pre existing back condition. You guys are disgusting and are *****ing peoples money because when you need to payout claims you are so desperate that you use *****ulent means to repudiate claims. My doctors and specialists declared me unfit to work according to the employers report and yet you still argue that I can continue working. I am going to expose Alexander Forbes on every media platform. Bunch of *****ulent ****mers
MM
Melville M's update17 Mar 2026, 15:11
Reviewer Update
All you do is lie to repudiate claims. Even when I reported you on hello Peter you try to patronize me on hello Peter so you could show the public you dealing with the matter. After that you told me to go to the financial Ombud Scheme South Africa. You used doctors written reports with incorrect dates and false information you get from employers to repudiate claims. You actually got my ex employer to lie and state I had a pre existing back condition. You guys are disgusting and are *****ing peoples money because when you need to payout claims you are so desperate that you use *****ulent means to repudiate claims. My doctors and specialists declared me unfit to work according to the employers report and yet you still argue that I can continue working. I am going to expose Alexander Forbes on every media platform. Bunch of *****ulent ****mers