Dismal service from Alexo Properties

Absolutely dismal experience from this company. We warned the agent that the seller was problematic & our fears were realised when The seller did not move out transfer took place. The agent never took control of the situation at any time during the process. It was left to my daughter & I to try & get the keys from the seller 2 days after he was supposed to have moved out. The agent was MIA. In my 35 years of buying & selling property I find that, the bar has now been set very low.