Active since Jan 2017
Absolutely dismal experience from this company. We warned the agent that the seller was problematic & our fears were realised when The seller did not move out transfer took place. The agent never took control of the situation at any time during the process. It was left to my daughter & I to try & get the keys from the seller 2 days after he was supposed to have moved out. The agent was MIA. In my 35 years of buying & selling property I find that, the bar has now been set very low.
A fun filled evening at Sixty Nine. Great show - Thank you!
Again, a run around from FNB. I'm trying to pay for my Australian VISA online. This after phoning FNB yesterfay to ask what I can do to make this a seamless painfree experience. Yet obstacle after obstacle has been placed in my way. I've been on the phone for hours - trying to talk to a real person is not a thing. And when you do find one, they shunt you off again in another direction, probably hoping that you'll never darken their doorstep again. Shocking stuff. So I must drive to a branch & sort this out - FNB slogan "You don't have to leave home" is a joke.
I bought data (Vodacom) for a family member via my FNB account - this was never loaded & FNB do not take responsibility for the matter. How do I take the matter further - it seems as though both service providers are happy to take one's money but responsibility, not too much! Someone has my money & I would like it back. FNB report: "After investigating with the network operator, their findings were: ? That the Data was topped up successfully."
After I experienced fraudulent activity on my FNB credit, card (which I immediately cancelled) I struggled to get a replacement card. Out of sheer desperation, I detailed my disappointment in a review on Hellopeter & FNB were quick to rectify the problem. Hellopeter is the #WIN at the centre of this saga as without their services this dilemma could have dragged on. Thank you Hellopeter.
Just the very worst service! I was forced to cancel my credit card due to fraudulent activity on my account. It's taken10 attempts to apply for a new one, all without success - I do not have the App, & have tried ordering one online. I have tried SecureChat to try & solve the problem - I even have a promise that one of the consultants will call me! All disingenuous stuff - to stop the customer from bothering anyone? Today I'm told that I need to go to a branch. Seriously! You couldn't tell me this a week ago? Am appalled by this dismal customer service. Thank goodness you're not dealing with my investments & other important stuff. You should do better FNB! Ref number 4177060Q.
I placed an order with this company (online). Now I fear I may have become the latest victim of a scam. I received confirmation of payment & an order number but no delivery information & my email correspondence goes unanswered
Poor communication from Outsurance wrt a damaged bathroom floor. The damage was caused when a geyser burst and a contractor's ladder went through a floor board. A paper trail shows 4 consultants have contacted me & now no-one can tell me what the next step will be. No-one answers my emails (except to say that they are investigating & will get back to me) I am dismayed to say the least, after 10 years with Outsurance ; I really need a company to have my back & give me feedback at all times when my query is ongoing.
<p>thanks to Shireen for great service & advice</p> <p>Marilyn Smith</p>
In August 2014, Multi Fitment Centre replaced my car clutch.<br> In July 2015 I took my car back as the clutch was in poor shape &
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