Alf & Sons Brokers
Claimed Business
Alf & Sons Brokers
Claimed Business
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Alf & Sons Brokers delivers a highly praised insurance experience, with customers consistently highlighting seamless, efficient service and competitive premiums. Madelein Middleton is frequently commended for making vehicle insurance easy and stress-free, while Duncan Middleton and Jamie also receive strong recognition for personalised attention and fast claims processing. One reviewer noted a disappointing interaction with a condescending broker who refused email communication. Overall, the team is regarded as professional, helpful, and willing to go the extra mile for clients.
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
Review Distribution
4.5|13 Reviews
Jun '25 - May '26
5(84.6%)
4(0%)
3(7.7%)
2(0%)
1(7.7%)
5(84.6%)
4(0%)
3(7.7%)
2(0%)
1(7.7%)
Frequently Asked Questions About Alf & Sons Brokers
Based on recent customer reviews, Alf & Sons Brokers delivers a highly praised insurance experience, with customers consistently highlighting seamless, efficient service and competitive premiums. Madelein Middleton is frequently commended for making vehicle insurance easy and stress-free, while Duncan Middleton and Jamie also receive strong recognition for personalised attention and fast claims processing. One reviewer noted a disappointing interaction with a condescending broker who refused email communication. Overall, the team is regarded as professional, helpful, and willing to go the extra mile for clients.
Alf & Sons Brokers has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. Hellopeter has tracked Alf & Sons Brokers across 56 total reviews. How is the TrustIndex calculated? →
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Andiswa
1 reviews | Active since Jan 2020
8 Nov 2025, 09:49
Thank you Madelein for your help with insurance on my BMW! I am surprised by your low premiums and good service
Thank you Madelein for your help with insurance on my BMW! I am surprised by your low premiums and good service. I thought insurance was a painful process but you made it easy and seamless. Keep it up!👍
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Andiswa
1 reviews | Active since Jan 2020
8 Nov 2025, 09:49
Thank you Madelein for your help with insurance on my BMW! I am surprised by your low premiums and good service
Thank you Madelein for your help with insurance on my BMW! I am surprised by your low premiums and good service. I thought insurance was a painful process but you made it easy and seamless. Keep it up!👍
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