Are they a legit company or are they running away with our deposit

It was our own mistake to not first go on Hallo Peter or other media to see what service is offered by this company. They are very quick to email or sms to confirm weather we are accepting the quotation but as soon as you pay there is no communication. Brad and Jaco do not answer their phones, and still after paying more than a week ago we do not know if this company is legit and if we will ever hear back from them or see the product. We have paid almost R10,000 as deposit and they is still dodging our calls.