Active since Jun 2016
12
Reviews
0
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Reviews
12 reviews70 months ago
smooth sailing
It was so refreshing doing business with a professional company, from start to finish everything was smooth sailing. Thank you for the great service, great product and you had the best price. Would recommend you to anyone
0 replies
71 months ago
No correspondence or statements
I deactivated our account with Supersonic end of last year for a few months because we renovated our home and was not living there at the time. We reactivated our account with then in March 2020 this year, but since then I have received no statement as of yet. I have called them, spoke to an agent, emailed them 3 times and corresponded on Whatsapp with them, but no one is getting back to me to help me with this. Either they are fine not getting paid or they are going to give me a huge surprise and bill compiling all the months in one. This is not acceptable. I would want an agent to call me back and assist with it query asap. My
105 replies
76 months ago
Unethical business practice paving
I would not recommend anyone from doing business with this company and with Frans. We paid him R63,000 as a deposit to do our 374m^2 of paving. He and his workers only showed op for 3 days, also with sorry excuses about why they could not come every day. Then he just never showed up, he blocked myself and my husband from calling him on his cellphone and he blocked us on Whatsapp. And there was no why to reach him, when we call from other numbers he answers, but cuts the line as soon as he hears it is us speaking. So he made a massive profit off this "deposit" that was paid, but his workers, everyday, told my husband that Frans does not pay them. He dropped us with the entire project undone, he only laid about 60% of the paving (coping was not done), grouting was not done, compacting was not done and a mountain of rubble was left for us to be removed ourselves and we needed to get another contractor to finish the project and also pay them. We paid (according to his quote) for 374sm of paving, but only 330sm was delivered. This is a old guy and we thought everything looked legit, but we got a very big surprise. Please please do not do any business with him, you will regret it. Luckily the company that we also needed to pay to complete the project, did a wonderful job, and the little Frans actually did, they fixed beautiful because that was full of mistakes and looked horrible.
0 replies
77 months ago
Best service from Rosa Bezuidenhout at ABSA
I would just like to thank Rosa Bezuidenhout a Senior Specialist Home Loan Consultant at ABSA Randburg. I have never received such wonderful service in my entire life. She really went out of her way to help. She understood the situation and really made me feel at ease and that she cared about me as a client. ASBA is extremely lucky to have you work for them Rosa. May you be blessed at what you do there and may the people you work for take good care of you because you are a gem!
56 replies
78 months ago
Great Product and Great Service
Best service and best product! We are busy building at our home, and we needed the braai within one day, because we delayed but the builder could not wait longer. Braai Culture's braai was the best price from all the braais on the internet and at Builders and Leroy Merlin. Also they are very lucky to have Sean working for them, his response on the Whatsapp line was immediate, and he really went the extra mile to help me and my husband with the product. The braai even comes with extra paint for when you install it and the builder maybe scratches off the paint! We paid and picked up the braai in one day. Thank you again for a very pleasurable experience!
105 replies
78 months ago
Bad service, client care does not answ their phones or whatsapps
My account with them is S3631. I have requested to place my account on hold almost two months ago. But they still deducted R900 from my account this month. No one on their customer care answers their phones. It keeps saying Whatsapp then for a speedy response. I have sent them a Whatsapp every day, but no one can give me any feedback or call me back. Again when I try calling they do not answ their phones and its says your called nr 6 or nr 7 but for half an hour or longer. They cannot do business like this. How is any client supposed to get hold of them. I will log a complaint everyday until I can speak to a consultant who can just tell me what is happening and give me feedback and assistance!
105 replies
81 months ago
Warning do not do business with them
A warning to any other person that is considering using this company to help them keep their children safe and provide them with a pool cover or net - DO NOT DO BUSINESS with All Season Pool Covers. On Monday it will be exactly a month ago that we have paid almost R10,000.00 in deposit. Jaco and Brad do not answer their phones, there is no reply or exact date of when installation will take place. And no one is helping or replying when I ask for our money back. There are hundreds of other companies that do pool covers, but steer clear of All Season Pool covers.
0 replies
82 months ago
Are they a legit company or are they running away with our deposit
It was our own mistake to not first go on Hallo Peter or other media to see what service is offered by this company. They are very quick to email or sms to confirm weather we are accepting the quotation but as soon as you pay there is no communication. Brad and Jaco do not answer their phones, and still after paying more than a week ago we do not know if this company is legit and if we will ever hear back from them or see the product. We have paid almost R10,000 as deposit and they is still dodging our calls.
0 replies
106 months ago
Problems with Debit Oders and bank details
<p>I was a member of Virgen active for 9/10 years, and recently moved over to Planet Fitness because they are closer to where I live.</p> <p> </p> <p>I was very excited, as it is a stunning gym and great facilities and with sharing my excitement 3 of my colleagues "warned" me that they always has problems with Planet Fitness' debit orders, either they deduct to much or rob themselves by deducting to little - I did not listen to them and joined anyway.</p> <p> </p> <p>SO when my FIRST debit order for me and my husband collected it was WRONG! Can I say this was a surprise, perhaps not? The most surprising thing was actually the incompetence of 4 call centre and 3 employees of the gym itself to submit refunds and fix the problem.</p> <p> </p> <p>I paid the R1700 per person to activate our Vitality with the gym already on the 6th of June, so when my debit order collected 25 June, is was not the vitality premium. What they then did was to, unauthorised, change my bank details (29 June)!!</p> <p>So Monday they did not want me to enter the gym as they said we owe THEM money and that my bank details is incorrect.</p> <p>Now, today (13 July) I received an email that the refund for me is submitted, when I called them there is no record that my husband has to get a refund, ALL info for both of us was given every time.</p> <p>I was very friendly and very patient up until now. But this is just wrong and after being with Virgen active for so many years and never having a problem I am very sad that I moved to Planet Fitness and I have only been there for a month.</p> <p>I cannot believe that the BIG GUYS like @DiscoveryVitality associate themselves with a company that do business like this.</p> <p> </p> <p>And now I am writing this again, as I still have not received feedback from Planet Fitness. I just got an email saying that my query PF ********** has been dealt with and is now closed, when I talked to Nculeto at Client Care, she said this is not the case, the query is still open, and it is not a month and I still have not received a refund, and my husband, after emailing the proof of payment has no query logged for a refund.</p>
0 replies
107 months ago
Problems with Debit Oders
<p>I was a member of Virgen active for 9/10 years, and recently moved over to Planet Fitness because they are closer to where I live.</p> <p> </p> <p>I was very excited, as it is a stunning gym and great facilities and with sharing my excitement 3 of my colleagues "warned" me that they always has problems with Planet Fitness' debit orders, either they deduct to much or rob themselves by deducting to little - I did not listen to them and joined anyway.</p> <p> </p> <p>SO when my FIRST debit order for me and my husband collected it was WRONG! Can I say this was a surprise, perhaps not? The most surprising thing was actually the incompetence of 4 call centre and 3 employees of the gym itself to submit refunds and fix the problem.</p> <p> </p> <p>I paid the R1700 per person to activate our Vitality with the gym already on the 6th of June, so when my debit order collected 25 June, is was not the vitality premium. What they then did was to, unauthorised, change my bank details (29 June)!!</p> <p>So Monday they did not want me to enter the gym as they said we owe THEM money and that my bank details is incorrect.</p> <p>Now, today (13 July) I received an email that the refund for me is submitted, when I called them there is no record that my husband has to get a refund, ALL info for both of us was given every time.</p> <p>I was very friendly and very patient up until now. But this is just wrong and after being with Virgen active for so many years and never having a problem I am very sad that I moved to Planet Fitness and I have only been there for a month.</p> <p>I cannot believe that the BIG GUYS like @DiscoveryVitality associate themselves with a company that do business like this.</p>
0 replies
Review Distribution
5 Star
5 (41.666666666666664%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
6 (50%)