DON'T GET TRAVEL INSURANCE VIA ALLIANZ

This company finds every excuse not to pay a client. Did an overseas holiday recently and the luggage wheels were damaged due to cobblestoned streets. Unfortunately, not having data or access to WiFi, I could not report it immediately (I was assured by my travel agent that we will have WiFi on the bus etc, so I didn't need expensive international roaming, but that's a story for another day). A week later when I got home, it was reported and they are refusing to pay as it was not reported immediately. Using a technicality to get out of paying for a claim. This is so frustrating as I am claiming so much less than the amount that the luggage is covered for, but they are being adamant that the will not pay. My advise, use any other company for travel insurance except Allianz.