Frank van der Berg, Managing Director _ ALL POOL SOLUTIONS Tel: 0877 200 779 All Pool Solutions - in Randburg (Stay Clear) 086 616 0418 Cell: 082 410 7520 (Frank) Email: frank@allpoolsolutions.co.za

<p>I called Mr van der Berg and asked him about the colour of my pool water. I told him I did not have a huge amount of money and hence I wanted a quote to understand what was to be done to the clear the milk water. He sent 2 outsource men the following day in a vehicle that looked like it was 2 pieces glued together, they cleaned the surface and put the working pump back on. It ran for 24 hours, following day they arrived and I asked them for a quote, I then called Frank and he said still never being to my property R950.00 with was still expensive but I agreed. I asked for this quote in a mail. The 2 men then continued to clean the water and sand in the pump. I asked it that was in the quote they said yes. When they were leaving they I offered to pay them, they said no - pay Frank. I called Frand no less than 5 times during the next 3 days and eventually said I need a quote in writing and invoice to match. I then received an invoice for R2700.00. I paid the R950.00 as quoted. I received the most disgusing verbal abuse on mail and on WhatsApp after that. I was then threated he would get me listed numerous times. When I received a document 6 weeks later saying I need to pay the R2700 or get listed I called the listing company. I was assured by the manager Louis that he has not leg to stand on as he was taking a chance with no paper trial especially a quote prior. I logged a despute with Accountability. Louis said that the document that Frank has mailed me was not signed by him and hence it was illegal. I then got listed by Frank and Accountability, and in shock I called Accountability and they said they cannot help and got referred to Trans Union for another despute to be lodged. I now figtht that case. This man is a&nbsp;******** and is very abusive. Stay clear of this company and Frank van der Bery. I see he has taken other people for a ride as well. Terrible and disgraceful behaviour. Thank you, Seshu Moodley</p>