1 reviews | Active since Member
On 2025-04-07 I purchased engine guards for my Suzuki v strom DS250 2024 model from https://allthegear.co.za/products/kappa-kn3116-engine-guards-for-suzuki-v-strom-250-17-21?_pos=1&_sid=e5f778a78&_ss=r I did not realise that these parts only fitted years 2017-21 because I did not understand what (17>21) in the title meant. On 5 June 2025 I was informed by my excellent mechanic (Andrew McCreadie) that the parts do not fit my motorcycle, so I asked All the Gear to either exchange the parts for those which do fit my bike or refund me. They have said they don't have parts for the 2024 model and they won't refund me claiming that I have made marks on the parts (which my mechanic denies) - they are in pristine condition. They've never been on any bike and they have been looked after. I warned JP of ATG that I would take legal action and the guy went bananas. He can barely speak English and threatened to sue me (which he can't do, since he actually owes me a refund, not the other way around). So if you want to save yourself the strife of dealing with the clowns from ATG who refuse to help a guy out who made a R3200 mistake of buying the wrong parts, DO NOT BUY FROM THEM!!!