Haval GT6 Paint Cover ****

WARNING TO CUSTOMERS: To never collect a vehicle without pealing the added plastic cover to check the correct paint. Yes it will cause a minor damage but it is worth it, as dealers are full of ****s.

My mother have always wanted to buy a double cab like your Ford Ranger. She then came across the Haval GT6 online and liked it. She went to Haval Amanzimtoti looking for a grey GT6, they had one in stock but the cover for paint was R60k. She then went to Haval Hillcrest the cover costs was R30k. She showed the sales person the picture of a grey vehicle. Khuli the sales person advised her the colour she is looking for in the Industry Jargon Terms is called crayon grey. She enquired about financing the vehicle and was advised by the financial advisor and Sales person not to pay the deposit as it will not decrease the installment, rather she can pay it after three months. The deal was set, she ordered the Haval GT6 Crayon Grey without any contract and was advised to pay for the cover then the car will be prepared.

She made the R30k payment and the POP clearly states "Client Name Haval Cover". Few days later the car was ready she went to the dealer at Haval Hillcrest. She was so excited the car was covered in Black with red stripes as she requested, she was happy and then signed. She requested for copies the sales person refused and advised he will send the contract via email. Four days later we saw a little peal on the door and boom the car is white. Everyone was devastated, my mother was shocked and heartbroken. The sales person in watsapp reply responds by saying is white going to be an issue? My mother hates white vehicles. She is an old 56 year old woman, a rural teacher residing in a township but does not have that tipical taste for simple products. The sales person then visit at our property, he apologized motivated my mother not to escalate the matter rather trade the vehicle now or four years later because he will be fired. My mother tool the vehicle to Haval Hillcrest and left it, the management advised they will sort it out. When she came back the manager advised she signed and the sales person was no longer involved. The situation got heated and she was chased out of the dealership. She came back with the police and the meeting was inconclusive. The police mentioned that this is not new, many have complained about the same issue.

Here are irregularities and improper financial advise offered by the dealer and financial advisor to cover up either: A. A mistake made by the sales person. B. A **** to push white vehicles in stock.

1. ****ming the client with the wrong colour White instead of grey. 2. Irregular financial advise that there is no need to pay a deposit, however the R30k my mother paid for the vehicle plastic cover to the dealer was transferred to MFC as a deposit for the deal. Proof of payment clearly states in reference "client name Haval Cover" 3. The contract that they cooked contradicted itself as it includes Metallic Paint on the loan which does not apply to a white vehicle but for grey. Basically the car loan addition she is paying for is something she never got. 4. They could not answer as to why the sales person was at my property or why he asked if white will be an issue.

The matter was escalated to Haval South Africa and their response was that the dealer says the client signed and if the client wants the vehicle to be changed to grey, the client will have to pay R60k or more.

Can you imagine a sales person ruining your mother's dream, a vehicle she will be paying almost a million rand. This was her present to herself before she retires and all that got ruined by a silly Maladministration and improper conduct by individuals.