1 reviews | Active since Member
We bought couches at the Matress Gallery Shop in Clearwater Mall (Alpine Couched) and to some people R25 000 might not be a lot of money but to us it makes a difference. We paid cash for our couches got them delivered and 2 weeks after that the stitches came out the 1st couch (3 seater) Alpine Furniture/ Couches collected and after several phone calls only brought it back after 4 weeks! Then they collected the 2 seater couches same problem stitching and yesterday dropped it back off. Alpine actually stitched the 2 seater with black thread (the couches is grey) and you can see the horrible stitch work on the outside. The couch is supposed to have velcro at the back to hold a flap of material that covers the back of the couch but they took the velcro off now we have a flap hanging at the back of the couch. They also had to take the 1 seater because the mechanism of the Lazy boy is broken... I had the whole set for 2 weeks after purchase... the rest of the time I had 2 of the 3 piece lounge suite. I asked them in very crude language to fetch the couches and shove it where the sun does not shine!! I have never had such bad service in my life and the workmanship on this Lounge Suite is unbelievably ****py!!
Best regards,
Best regards,