Dissapointed

I am deeply troubled to share my experience with Alpine VW, Hillcrest. One particular staff member consistently uses offensive language and makes ****** remarks making me feel uncomfortable, disrespected, and unwelcome. I expect companies to foster inclusive and respectful atmospheres, especially for customers.

What's even more concerning is that this staff member's behavior seems to be tolerated by management, as other staff members have quietly expressed similar concerns. It's clear that there is a lack of accountability and a need for better leadership and training.

I strongly urge VW to take immediate action, addressing this issue. Until then, I will not be supporting this company and encourage others to do the same. We deserve better, and so do our communities.