The receptionist of the business VW alpine hillcrest is the first interaction with the dealership

The receptionist of the business VW alpine hillcrest is the first interaction with the dealership. I was friendly when I walked in and was greeted by a rude lady that was not at all friendly The upside is that the service department was super friendly Yaseen the manager was very accommodating and professional as well as the other workshop staff thank you . The lady at reception should really make the customer feel more welcome .