TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
May '25 - Apr '26
Al's Place Restaurant has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Al's Place Restaurant across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
<p>What a disgrace of an restaurant! Came there with my family for a good Dinner just to be told that I have to keep my 1 year old quiet as she is disturbing the other customers evening. The day before going there I called in advanced for a reservation. I spoke to Alan which is the owner and asked him if his establishment is child friendly and he insured me that it was. When I arrived with our two kids, parents and fiancè to a cold,very gloomy and unpleasant atmosphere. Like it's a place for stuck up old people. The service was poor and the waitress could barely manage with her 10+ tables that she had to serve while being shouted at in front of customers by the owner Alan Tavares, she shouted back at him. The waitress then came to my fiancè and asked her to keep my daughter quiet however my daughter was not being rowdy or crying, she was being a child wanting to play. The waitress then asked if we could sit outside with out two small kids in the cold and eat there as they would put a table outside for us. Then we spoke to the owner and he said that we must understand that his regulars wants to leave because of our baby. All we wanted was a good,fun filled, family evening and chose Al's Place. Disgusted at what we experienced there and treated like we were less than those "regulars". We then paid for our starters and drinks with out being rude or disrespectful but certainly hurt and utterly disappointed and would advice families with playful loving children to never go there.</p>
1 reviews | Active since Jan 2020
<p>What a disgrace of an restaurant! Came there with my family for a good Dinner just to be told that I have to keep my 1 year old quiet as she is disturbing the other customers evening. The day before going there I called in advanced for a reservation. I spoke to Alan which is the owner and asked him if his establishment is child friendly and he insured me that it was. When I arrived with our two kids, parents and fiancè to a cold,very gloomy and unpleasant atmosphere. Like it's a place for stuck up old people. The service was poor and the waitress could barely manage with her 10+ tables that she had to serve while being shouted at in front of customers by the owner Alan Tavares, she shouted back at him. The waitress then came to my fiancè and asked her to keep my daughter quiet however my daughter was not being rowdy or crying, she was being a child wanting to play. The waitress then asked if we could sit outside with out two small kids in the cold and eat there as they would put a table outside for us. Then we spoke to the owner and he said that we must understand that his regulars wants to leave because of our baby. All we wanted was a good,fun filled, family evening and chose Al's Place. Disgusted at what we experienced there and treated like we were less than those "regulars". We then paid for our starters and drinks with out being rude or disrespectful but certainly hurt and utterly disappointed and would advice families with playful loving children to never go there.</p>
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