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Alto Doors
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEA
Elton A
1 reviews | Active since Jan 2020
14 Oct 2021, 20:39
USELESS SERVICE
Do not ever deal with Alto Doors, once they have your money they do not care about supplying you with what was promised. We have been trying to get them to sort out issues we have experienced with them since paying for our doors. Firstly they supplied the incorrect sizes which took them over a year to resolve leaving our kitchen is an absolute disarray. Eventually they corrected the sizes but supplied 3 different shades of grey, yes thats correct, 3 different shades of grey. They are the most incompetent and refuse to rectify THEIR MISTAKES. They refuse to take ownership for their errors and we are left with an incomplete kitchen for almost 2 years now.
Helpful (0)
|Replies (0)EA
Elton A
1 reviews | Active since Jan 2020
14 Oct 2021, 20:39
USELESS SERVICE
Do not ever deal with Alto Doors, once they have your money they do not care about supplying you with what was promised. We have been trying to get them to sort out issues we have experienced with them since paying for our doors. Firstly they supplied the incorrect sizes which took them over a year to resolve leaving our kitchen is an absolute disarray. Eventually they corrected the sizes but supplied 3 different shades of grey, yes thats correct, 3 different shades of grey. They are the most incompetent and refuse to rectify THEIR MISTAKES. They refuse to take ownership for their errors and we are left with an incomplete kitchen for almost 2 years now.
0
Replies (0)EA
Elton A
1 reviews | Active since Jan 2020
17 May 2021, 17:13
Alto Doors Useless
I had the most horrible experience ever as we placed an order for wrap doors with Rodger from Alto Doors whom quoted us and we paid upfront for our doors. Eventually when we collected the doors we found that there were doors actually short from the order and so many mismatched in colour. Our order was for storm grey doors of which we received probably 3 different shades of grey. We have been battling for over 2 years to have the correct doors supplied and cut to the correct sizes not to mention swop the different colour doors for the correct doors. Eventually after filing an urgent court application to recover our full monies paid plus interest were the doors finally supplied to us. This company appears to be professional but they clearly are not only incompetent but terrible at customer service. I would not recommend anyone do any business with them to save yourself a long term problem.
Helpful (0)
|Replies (0)EA
Elton A
1 reviews | Active since Jan 2020
17 May 2021, 17:13
Alto Doors Useless
I had the most horrible experience ever as we placed an order for wrap doors with Rodger from Alto Doors whom quoted us and we paid upfront for our doors. Eventually when we collected the doors we found that there were doors actually short from the order and so many mismatched in colour. Our order was for storm grey doors of which we received probably 3 different shades of grey. We have been battling for over 2 years to have the correct doors supplied and cut to the correct sizes not to mention swop the different colour doors for the correct doors. Eventually after filing an urgent court application to recover our full monies paid plus interest were the doors finally supplied to us. This company appears to be professional but they clearly are not only incompetent but terrible at customer service. I would not recommend anyone do any business with them to save yourself a long term problem.
0
Replies (0)