The aftermath of a facial at Alveston Manor

The overall experience was nice. How ever I got a very bad reaction on my skin after the facial. I'm someone with very good skin though sensitive. I am told that there is nothing they can do to help my skin as I signed an indemnity for they can just offer me a free product, same Matsimela product that set my skin off. Very disappointing. As I will have to spend money to get my skin to its normal state. I have done facials before. Never has my face reacted. I have even done a peel.