POOR SERVICE

Poor service, worse attitude. We pay R1200/month and we get: grass cutting. The contract however lists more services included in the price. In April they were here ONCE: excuses - we don’t work on the public holidays, we don’t work when it rains. Then arrived without prior arrangement on the Saturday and I refused entry. When taking this up with Armand I was told to get other garden services “if their service is so poor”. This is after we spent around R20 000 last year for land scaping with them. AND after I have been a client for 5 years. I was told to email a “formal complaint”. Not holding my breath as Armand is one of the owners and it is a family run business….