Amazon - A *****ulent company providing you with the worst experience imaginable

Amazon delayed an order for my client by several weeks, each time giving a new ETA and failing to meet it—every single time. I was left passing along empty promises to my client, damaging my reputation in the process.

After repeated delays, I contacted Amazon and asked whether I could purchase the item locally instead to save the deal. They agreed and even sent me an email confirming I would be refunded. I have it in writing. They also confirmed this via their online chat.

But when the promised "5–7 business days" passed—no refund.

I followed up and was handed from one agent to the next. Many of them left the chat mid-conversation. Eventually, they denied the refund, tried to delete the chat records, and even terminated the support session.

They made written promises, failed to honor them, and left me footing double the bill.

This is not just poor service—it’s deception. It cost me a client. It cost me money. And it was done with zero accountability, dignity, or professionalism.

Amazon is not too big to be held accountable.

Eventually, ********* business catches up to you—no matter how big you are, even if you're Jeff Bezos.

It seems like Amazon is making a habit of pushing around the little guy. At some point the jig is up and we fight back.

Regards Armand Fourie