broke disabled patron's "legs"

im a wheelchair user and had to fly from south africa to California on 11 december 2018. upon my arrival i was handed the back if my wheelchair! American Airlines had broken off the handle from Los Angeles Airport to San Diego. tgey sent an assessor, said theyd be replacing my chair. as the e assessor said the e handle cant be welded back on. ive since had to return back to South Africa and American airlines are not replying to my messages! tgey already sent ab assessor who figured out the problem, but with their last email reply tgey said tge reason for delay us they are looking fir an assessor in my area!? i cannot go anywhere with my wheelchair being broken at tge back. it was broken with obvious blunt force.

this is unacceptable American Airlines! this chair is damaged beyond recognition and you still haven't fixed my chair!!! the chair is my legs. Ive lost mobility in my legs after having brain cancer for several years. i dont have money to just buy a new chair. every cent goes to sustaining my medical bills. this is not a very kond and professional way of dealing with cuss, especially not disabled ones.