Cavendish store horrible customer service

I have received horrible service from your Cavendish Square Cape Town South Africa store. I called them wanting to purchase a foreign currency.

Consultant SHARRON had horrible telephone manners, telling me she's busy now and she already told me the currency needs to be ordered. Then says she will call me back and never did.

I dont know how Sharron works in a customer service industry.

She is the very reason you lost a customer.

Pathetic!!!