Terrible service they should not be in business.

No.1 worst agency to deal with. I am appalled by what they consider “service”.

They were all friendly and polite initially to get you to purchase the property. Lying about certain aspects of the property working to get the deal. It even stated on the sellers disclosure that these things were in working order and once we established that they weren’t the agency did not assist at all, they tried to absolve themselves from the situation entirely and kept telling us to call the seller and deal with it.

The agents also assured us that there were no structural damages at all and we took them at their word having thought that they had the experience they also told us we would have not gotten a bond if there were structural issues. We finally were able to get a building inspector in after registration as we were denied a building inspector during transfer process by the seller which was suspicious. The building inspector found structural damages to the property.

I also messaged the agent once the attorneys lodged asking the agents who I will be meeting with to collect the keys and I did not receive a response.

Once the property was registered the agents didn’t even have the decency to meet up with me to hand over the keys they tried to get the seller to give the keys to the attorneys. The seller was still cleaning and removing furniture on the day of registration and the agency was useless in assisting us with this situation. I was forced to go to the house and confront the seller to hand the keys over. Fortunately we were able to handle this amicably but it is disgusting that we had to go through this.