apmwc poor service.

On the 28th of March 2024 i booked a bus from Pretoria to Tsolo on bushub online,just after i have paid i get an sms that says i must go to Joburg outside parkstation,they will refund me R60 of a taxi fare,when i get there asking about the refund to the guys wearing apm tshirts they said they dont know where am i going to get the refund and the place where we are waiting is not safe its just outside,the bus was suppose to depart at 18:30 only for us to go at 20:00 and it was overload.When we get to Kokstad the bus was stuck because the taxi drivers said the bus is not allowed that route,i had to hike to Tsolo with my own money.