delayed order and poor service ( soo4365408)

m writing to share a concerning experience with Amrod regarding our order (soo4365408) placed on 20th September in Midrand despite full payment, we have not received our suits, and the customer service has order has faced repeated delivery delays, without valid explanations, causing significant inconvenience and affecting our commitments. we urgently need the order fulfilled and better communication from Amrod. we appreciate your assistance addressing this matter swift, we need assistance as soon as possible