***********!!! Rude!!!!

If I could give zero stars I would! The incompetence of this place is scary! A bunch of debt collectors thinking they are attorneys. I have had an arrangement with them and I have been paying monthly. Sometimes double or triple the amount as arranged. Put of nowhere I get a notification that a summons will be issued as I have not paid my account. I called them as well as emailed them. Their reasoning is ridiculous. As per the first arrangement they were informed that I dont have a set salary date and I asked that they just make it for the 7th of each month but if I receive funds earlier I will pay earlier and also after they have asked if I can't please pay earlier. So let take an example. For September I paid on the 2nd of September. End of September I received my salary on the 25th so I paid my installment for October on the 25th of September. Now I'm being threatened with a summons coz according to them I defaulted for October. I've sent through all payment dates and for which month it was. They confirmed that all payments are reflecting but then still telling me I defaulted. Windy and Lerato should not be dealing with people if they won't even give the client a chance to finish a sentence. They keep Interrupting you while you see speaking and when you tell them you are getting frustrated and want to finish your sentence they get personal. Unprofessional and ***********. I will reporting you to the debt collectors council as well as FNB legal.