Bad service

Anglo debt assessors my account is paid up to date i am still waiting for my clearance letter. No comminicate what so every. I even emailed nobody is getting back to me. There is a cellphone number on facebook but the phone goes to voicemail. You quickly to sign up people but no commication what so ever. This is unacceptable you quickly want to deduct money from my account but no response regarding my clearance certificate.