FUNERAL HOME VULTURES

I have recently had the misfortune of using a Funeral Home called ANMOR FUNERALS based in Krugersdorp. Sadly they have come against my family at every turn.

1) Before we undertook to use the services of Anmor - I confirmed (while at the hospital) that they had the facilities to accommodate a viewing my late bother in order to day goodbye, in line with covid protocols. they promised me YES. 2) I confirmed this point with them several times before coming through. They refused us the chance to day goodbye. 3) Anmor Funeral Services informed me that the Ivan's Ashes were ready - they sent the invoice with extra charges on, I queried the charge and they never responded for 2 days. 4) I phoned Anmor 2 days later, Ansie Engelbrecht began the inquisition asking if I had not been contacted by her husband Mornay, when I said no - I was informed she had emailed 3 times already and now had to go it again. I would have apologised and just resent the email waiting on the line to see I got it. 5) Ansie /Anmor never actually told me about the extra fee or explained it, after several sour, rude and unpleasant emails / whatsapps and phone calls where I put the phone down on her because she was too busy talking to listen to her client. she said she'd remove the extra unexplained charge. 6) I went to collect the ashes, they were not ready. I met them in the morning as they had requested having taken time off work. Ansie was nowhere in sight, Mornay was nowhere in sight. There "front of house" person attended to me saying the box I had paid for had not yet arrived. 7) She sent their driver to collect it. A few minutes later she said the person who does the engraving was stuck in the middle of riots in Randfontein, and they would hand me a temporary box, and deliver the engraved box to me when it was completed. 8) I had to ask for all the forms, death certificates reports from the hospital, because they were not available when I was there to collect. If I had not asked they would not have given these to me. 9) 4 days later I have asked about the engraved box, they were going to deliver. Ansie Engelbrecht has said, they did not say they would deliver, and I can go and collect it. 10) I had a friend with me, when we were promised that they would deliver it to us. Anmor is now calling myself and my Pastor Friend a Liar!!! what a example of godlike ministry Anmor are. 11) When we were leaving he guy who wen to fect the engraved box (behind riot lines) came in to say the lady was NOT available as she was on other deliveries. Funny how this did NOT tie up with their story.

I am outraged that such an industry can be so rife with callous, insensitive and uncaring people. Ansie told me earlier in the week how this was their ministry and calling - it is a pity they have have sullied the name of this industry by heartlessly attending to us at every turn.

Ansie and Mornay Engelbrecht from Anmor Funeral Services https://web.facebook.com/anmorbegrafnisse/?_rdc=1&_rdr

Your god knows what you have done, your god know how you have disgraced the industry, your god knows how you have *****ed the memory of my brother who devoted his life and praise to the same god you serve. What a shame. SHAME ON YOU!!! You are the reason and people like you are the reason I will never set foot in a church again.

I am glad your god will judge you for this one day, and may Ivan stand behind him and ask you what you had against him. and why you treated his family this way!!!

SHAME ON YOU ANMOR!!! SHAME ON YOU ANSIE!!! SHAME ON YOU MORNE

May the wheel turn and repay you the compassion you have shown me and my family, may the universe grant you the same truths you granted me and my family, may karma give you in equal to what you have given to me and my family.