Anosec Security careless driver

I was driving in town during traffic hour, when one of their drivers ignored a red traffic light and drove right in front of me. The driver made no intention of stopping where the traffic light was red for him, and did not even have his indicators on indicating that he's turning into the main road which I was travelling on. I called their control room to lodge a complaint, and got told I will get a call back , 1hr went by and I haven't received a call, I then called again and got told I will get a call back in 30 minutes time as the driver has been instructed to return to the offices. 4 hours went by and I still haven't received a call from them. This driver almost caused an unnecessary accident due to his arrogance of avoiding stopping at a red traffic light.