Anytime Holiday Letting/204 Terra Mare

I booked a seaside break for my family and I on 16-09-2020 for the 18th to the 22nd September 2020 at 204 Terra Mare (Umhlanga). Renay Swennson, the woman who runs the business seemed nice and was checking on us everyday. I paid a refundable deposit of R2000.00. To this day I have not received it back despite leaving everything intact and in the way we found it.Everytime I call Renay, she does not take my calls and does not respond to messages. Use her business at your own peril; she will reel you in; say goodbye to your "refundable" deposit. I will never use her again.