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A review of A O Motors

Tyrone J

1 reviews | Active since Aug 2021

16 Aug 2021, 20:47

Unsatisfied

In July 2019 I bought a Opel Astra OPC 2013 model from A/O Motors Worcester. In August 2019 I had a problem with the above mentioned vehicle because it had no power. I contacted Mr. Henry Odendaal who is the owner/manager of the above mentioned business and he told me that I must bring the vehicle to above mentioned business so that they can sort the problem out .I went there and the mechanic told me that it was the booster pipe of the vehicle that was loose and he put the booster pipe in again and the vehicle had power. In September 2019 I had the same problem with the vehicle I contacted them again and told me that I must bring the vehicle to them the mechanic than told me that I must leave the vehicle by them so that they can see if it's not the turbo of the vehicle. They contacted me a few days later and informed me that it's the vehicles turbo. My insurance contacted me and informed me that they deposited money into the account where the turbo was fixed. I can't say if the turbo was replaced but I know my insurance payed money for the turbo to be fixed. I received the above mentioned vehicle in March 2020 and the vehicle broke again the same day and they fetched the vehicle two (2) days later. I did not have the vehicle in my possession for three (3) months because I received the vehicle six (6) months later.i am still paying my monthly installments. The above mentioned business is putting the blame on me which I can say I did not even drive the vehicle often. The above mentioned vehicle had an astimated 37865 km on the clock more or less. Till today the vehicle is still by the above mentioned business. They informed me that they are not going to fix my vehicle because as they said it's my fault which I can assure you it's not. I was referred to the Ombudsman (MIOSA) but they could not help me and I was then referred to the RMI and they also said they cannot help me. The vehicle was by the above mentioned dealer/business from September 2019 up and until March 2020 I received the vehicle in March 2020 and it broke again the same day and from March 2020 when they fetched it two (2) days later the vehicle is still by them and I'm still paying my monthly installments till today if there were no stars I would of given them none.

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