Unhappycustomer

I had a very bad experience today while i was at the till about to pay for the cake i bought and some other items the cake opend and couldn't close properly, the cashier Letumile who assisted me had to leave the till as her colleague Shereeze was able to assist by going to the wrap the cake like the cashier has asked but Shereeze rufused too and told the cashier that she was busy with a rude attitude in the tone of her voice while she was not busy at all instead she turned around and continued speaking to one of the ladies who was also at the store I really appreciate the effort that the cashier put in to help me she actually left the till to go and wrap my cake at the bakery as for Shereeze i am very unhappy with the way she reacted while she was able to assist but she completely refused too assist!! It really upsets me too the core because I work around the area and i can say that i am a loyal customer who actually runs to the store for their weekly specials to now be treated like this, i must say that i had the worst experience that I will never forget!! #unhappycustomer😒😒😒😪💔 this was around 12:39 while i took some of my lunch time to get some things at the store.