Appleton Fiduciary Services (Pty) Ltd
1|2 reviews
RD
Rudiger D
1 reviews | Active since Member
17 Jul 2022, 18:07
Stay away from Appleton
Do not consider Appleton for a deceased estate. Our family have followed up non stop with regards to the progress. First our documents were lost after months of constant follow up. Ever time our family receive the same response, hardly any progress and extremely incompetent. We have now been handed to over to new employee with little to no change after more than a month. We've provided them with a clear list of what is required, yet they do not action anything and want to family to contact the creditors. This is extremely frustrating since its almost a year to the death of my late mother.
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Replies (536)Appleton Fiduciary Services (Pty) Ltd's replyOfficial
21 Jul 2022, 12:23 Dear Mr Dusselberg, your review of Appleton contains numerous inaccuracies and misrepresents the company as well as the professional commitment being applied to the winding up of the Estate in question. Appleton is not the Executor of the Estate in question, but is acting under power of attorney. There were numerous complications regarding the drafting and witnessing of the Will in question, which was not drafted by Appleton, and which resulted in delays at the Master’s office. Although the deceased passed in late July 2021, Letters of Executorship were only received from the Master in May 2022. The Estate has been advertised in accordance with the Act and we expect to be able to wind-up the Estate within the coming months. With respect to communication, and contrary to your contention, we are in regular contact with the Executor (all of which is documented and recorded), thereby ensuring that all relevant information and progress is conveyed as required.
Best regards,
Appleton Fiduciary Services (Pty) Ltd's reply21 Jul 2022, 12:23
Official
Dear Mr Dusselberg, your review of Appleton contains numerous inaccuracies and misrepresents the company as well as the professional commitment being applied to the winding up of the Estate in question. Appleton is not the Executor of the Estate in question, but is acting under power of attorney. There were numerous complications regarding the drafting and witnessing of the Will in question, which was not drafted by Appleton, and which resulted in delays at the Master’s office. Although the deceased passed in late July 2021, Letters of Executorship were only received from the Master in May 2022. The Estate has been advertised in accordance with the Act and we expect to be able to wind-up the Estate within the coming months. With respect to communication, and contrary to your contention, we are in regular contact with the Executor (all of which is documented and recorded), thereby ensuring that all relevant information and progress is conveyed as required.
Best regards,
RD
Rudiger D's updateReviewer Update
25 Jul 2022, 14:56Hi, you seem to be misinformed. After numerous emails to Appleton requesting follow up with Masters offices it was eventually communicated that our documents were misplaced. This could have been picked up if Appleton much earlier. Appleton were provided with documents in August 2021 and then request us to deal with the creditors (MTN) directly, just providing us the statement. Response received from Appleton is you are unable to get hold of them electronically. Yet to receive response about the pay out from Samba requested from day one.
We were also requested to get our own valuation of my mothers property to be used by Appleton. I'm really struggling to see the professional commitment from Appleton.
We were also requested to get our own valuation of my mothers property to be used by Appleton. I'm really struggling to see the professional commitment from Appleton.
RD
Rudiger D's update25 Jul 2022, 14:56
Reviewer Update
Hi, you seem to be misinformed. After numerous emails to Appleton requesting follow up with Masters offices it was eventually communicated that our documents were misplaced. This could have been picked up if Appleton much earlier. Appleton were provided with documents in August 2021 and then request us to deal with the creditors (MTN) directly, just providing us the statement. Response received from Appleton is you are unable to get hold of them electronically. Yet to receive response about the pay out from Samba requested from day one.
We were also requested to get our own valuation of my mothers property to be used by Appleton. I'm really struggling to see the professional commitment from Appleton.
We were also requested to get our own valuation of my mothers property to be used by Appleton. I'm really struggling to see the professional commitment from Appleton.
Appleton Fiduciary Services (Pty) Ltd's replyOfficial
26 Jul 2022, 04:45Dear Mr Dusselberg, I am having difficulty understanding your note above, so would invite you to contact me directly on this matter as we communicate directly with your sister (the executor) regularly (for example, thrice in the past week). You seem to be levelling a raft of complaints against other service providers on Hello Peter which suggests a pattern and proclivity.
Best regards,
Appleton Fiduciary Services (Pty) Ltd's reply26 Jul 2022, 04:45
Official
Dear Mr Dusselberg, I am having difficulty understanding your note above, so would invite you to contact me directly on this matter as we communicate directly with your sister (the executor) regularly (for example, thrice in the past week). You seem to be levelling a raft of complaints against other service providers on Hello Peter which suggests a pattern and proclivity.
Best regards,
RD
Rudiger D's updateReviewer Update
26 Jul 2022, 07:40Hi, I believe my sister shares my sentiment and has communicated to you on private message. You clearly were misinformed.
You seem to be attacking me personally and not getting to the bottom of the service received.
Why was the first attorney removed? Due to bad service?
You seem to be attacking me personally and not getting to the bottom of the service received.
Why was the first attorney removed? Due to bad service?
RD
Rudiger D's update26 Jul 2022, 07:40
Reviewer Update
Hi, I believe my sister shares my sentiment and has communicated to you on private message. You clearly were misinformed.
You seem to be attacking me personally and not getting to the bottom of the service received.
Why was the first attorney removed? Due to bad service?
You seem to be attacking me personally and not getting to the bottom of the service received.
Why was the first attorney removed? Due to bad service?