DISGUSTED CLIENT - SHODDY WORKMANSHIP - NOT PUNCTUAL - BAD ATTITUDE

I am highly frustrated by your Service Provider InkosiTechnology/Appliance King - Mohamed’s attitude towards me.

He is totally disinterested in completing the job on my premises which has been going on for over a month.

He has now blocked my number because I have sent him messages about the job in question that needs to be completed. This is no way to deal with clients he is very unprofessional to say the least. In fact I am disgusted by his service as well as maltreatment of me, shoddy workmanship and distasteful behavior.

I have sent several e-mails to Discovery with no response. It seems as though some of the staff there are in cahoots with him and are condoning this appalling attitude, hence no response from Discovery staff.

He has no skills at all to deal with clients and this I say from what I have experienced with him. He is rude and abrupt and answers his phone if ever he does with “Yes”. I refuse to be treated in this manner and demand a written apology from him and from Discovery.

I have attached some of the correspondence sent i.e. previous e-mails as well as in this one where he has been lying that the Technician is on his way where in fact the Technician knows nothing about having to come to complete the job.

He has also instructed the Technician not to come to my premises i.e. today and on several other occasions. The Technician promised me That he will come today (see attachment). I have got to wait on his Technicians on a daily basis and this is infringing on my work.

You will see the shoddy workmanship and many outstanding things that need to be attended in this and other mails to Discovery.

He is giving Discovery a very bad name.

Please revert to me as soon as you possibly can regarding the completion of this job.