THE BEST REPAIR SERVICES IN KZN

This week, I contacted a small family-run business with two technicians, Anton and Josh, trading as Appliance Repair King Durban. There is absolutely nothing pretentious about them, but their service was, without exaggeration, POSH with a capital P.

They arrived on time, worked quickly, and treated my concerns with honesty and respect. They examined my stainless-steel fridge and told me plainly that repairs would cost a great deal and that even after replacing parts there was no guarantee the unit would last. Instead of taking advantage of me, they advised that the same money would be better spent on a new fridge. They do not sell fridges and they did not want mine. It was simply honest guidance.

They checked my ancient convection microwave, something fit for Noah’s Ark, and managed to repair it. Yet they refused to charge me because its age meant they could not guarantee the repair. They found hob burners for my stove and repaired the oven plate even though spare parts are no longer available, truly making a plan in the spirit of ’n boer maak ’n plan.

They sourced a suitable fridge for me at short notice and delivered it. When I mentioned a problem with the dishwasher hinge, they were ready to fix it immediately. I mentioned that my pool chlorinator was not working; although they do not work on pools, they inspected it, cleaned the connectors, and got it running again. They did all of this simply because they believe in genuine service.

They travelled a long distance without a single complaint or extra charge. Their only concern was not to waste my time or money and to assist me in every honest and practical way possible.

That, my dear friends, is what I call real service. For the first time in KwaZulu-Natal.

I wholeheartedly recommend and commend Appliance Repair King Durban. I wish them every success, because they truly deserve it. From this moment on, they are the only service providers I will ever use.

Written by Cristina Borges Prestondale, Umhlanga Rocks South Africa