1 reviews | Active since Member
<p>I bought a Tumble Dryer from "Appliances 24/7" as ADVERTISED by both "Appliances 24/7"(now known as tv and appliances direct) as well as LG south africa with the following specification:</p> <p>1. Undercounter appliance.</p> <p>2. A+++ Energy Rating.</p> <p>3. Specified model as CURRENT with correllating picture indicating the above as well.</p> <p>4. Dimentions were also indicated in specs.</p> <p>This model was ordered, but alas 4 days later the OLD version was delivered that unfortunately has the same model number. I have explicitly asked Mr. Aindow(Owner of appliances 24/7 now known as tv and appliances direct) to indicate on the invoice that I am looking for that model specifying the specific details on the invoice as well.</p> <p>3 weeks later after promises that the order will be rectified I am being told that that specific model only be available in South Africa 2017, but it is still being advertised(slightly more expensive) by all 3 the abovementioned entities(They ammended their websites claiming it is "under construction"). This incorrectly delivered product was promised to be collected and refunded by Thursday(28/07/2016). On Friday(29/07/2016) I called Mr. Naidoo(Who I was referred to by Mr. Aindow in the communication) who would call me back regarding the rectification and logistical error with a new collection date. He never called and still I have to continuously manually orchastrate all the dealings myself remaining dependant on empty promises.</p> <p>Paying that much for a top-of-the-range tumble dryer that I cannot use but standing as a oversized burden in your house is a major inconvenience to anybody, not even to mention how it affects the dynamics of the household with a 2 year old son!</p>
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