Pathetic service with Mandisa Goba

I had a terrible experience with this institution, I registered with them for the Nimart mentorship training as soon as my registration was approved, I paid them full amount, one week towards the commenced date they canceled the training, I requested for a refund, they promised to pay back in 7 to 10 working days which did not happen, no calls no explanation whatsoever, I had to do a follow up Mandisa Goba first ignored my whatsapp messages, also ignored my emails, lastly after I called her she promised to get back to me in 5 minutes time which she also did not do, 3 hours later I called her she didn't take my call, I had to phone her using my colleague's phone only then she took the call not knowing it was me, told me they have just sorted their banking app, have to wait 10 to 15 days to be refunded, means have to wait for almost 6 weeks altogether for them to refund me, tell me which banking app takes 15 days to process payment as far as m concerned it only 48 hours and there is even immediate payment features. What annoys me most is the mere fact that m the one who should do follow up and they intentionally ignore their clients when doing follow ups, and should they fail this time m taking them to my lawyers, m tired of their pathetic excuse and will let everyone who still consider registering with them what they will be putting themselves into. PERIOD!!!