Aqualift
Claimed Business
|4.8|26 Reviews (last 12 months)|This business does not respond to reviews
Aqualift
Claimed Business
|4.8
26 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Aqualift is widely praised for its professional and friendly service, with customers consistently mentioning courteous technicians, punctual delivery, and clear product demonstrations. A recurring theme is the positive impact of the bath lift and recliner products on the independence and comfort of elderly or infirm family members. Installation is described as seamless and efficient. However, a notable concern raised relates to the sales process, where a customer felt pressured and frustrated by the refusal to share upfront pricing information before an in-home demonstration.
Performance(last 12 months):
Trustindex Rating
8NPS Score
-13Unlikely
TrustIndex
8
NPS Score
-13
Recommended: Unlikely
Review Distribution
4.8|26 Reviews
Aug '25 - Jul '26
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Eckart
1 reviews | Active since Jan 2026
30 Jan 2026, 10:01
Robin Noemdo and Morné Links delivered Soetkin's Venetian Riser Recliner with great patience, care, kindness and friendliness and demonstrated the use of the handsets
Robin Noemdo and Morné Links delivered Soetkin's Venetian Riser Recliner with great patience, care, kindness and friendliness and demonstrated the use of the handsets. They also relocated the old recliner with great care. 1000 thank you's.
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Eckart
1 reviews | Active since Jan 2026
30 Jan 2026, 10:01
Robin Noemdo and Morné Links delivered Soetkin's Venetian Riser Recliner with great patience, care, kindness and friendliness and demonstrated the use of the handsets
Robin Noemdo and Morné Links delivered Soetkin's Venetian Riser Recliner with great patience, care, kindness and friendliness and demonstrated the use of the handsets. They also relocated the old recliner with great care. 1000 thank you's.
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Ilze W
1 reviews | Active since May 2018
9 Jan 2026, 04:28
Bullies that refuse to provide a upfront price
The mist bizarre sales process designed to bully the elderly!! I logged a query online for my dad and received about ten attempts to call me from different numbers in a few days even though I stipulated email contact only. They refused to give me a price for their product insisting they must come and demo and it depends on the installation and option we decide on with the "product expert" Although from their webpage there seems to be just one option and installation is free??? They defended this approach with marketing fluff I do not let anyone into my elderly dads home if I am not pretty sure I'll be purchasing your product and you coming to smooth talk us into buying something that we may not be able to afford is disgusting. Its not rocket science to be able to tell a client hey know what our chairs are between R30 000 and R40 000 depending on the option please can we come show you. But the absolute refusal to give me the information is ingenious and reeks of bullying - I don't care how awesome the entire process is as per the other reviews - I have a RIGHT TO KNOW WHAT MY POTENTIAL COSTS COULD BE UPFRONT And guess what if you just shared the ballpark as I asked several times you would have possible sold us two chairs - such short sightedness
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Ilze W
1 reviews | Active since May 2018
9 Jan 2026, 04:28
Bullies that refuse to provide a upfront price
The mist bizarre sales process designed to bully the elderly!! I logged a query online for my dad and received about ten attempts to call me from different numbers in a few days even though I stipulated email contact only. They refused to give me a price for their product insisting they must come and demo and it depends on the installation and option we decide on with the "product expert" Although from their webpage there seems to be just one option and installation is free??? They defended this approach with marketing fluff I do not let anyone into my elderly dads home if I am not pretty sure I'll be purchasing your product and you coming to smooth talk us into buying something that we may not be able to afford is disgusting. Its not rocket science to be able to tell a client hey know what our chairs are between R30 000 and R40 000 depending on the option please can we come show you. But the absolute refusal to give me the information is ingenious and reeks of bullying - I don't care how awesome the entire process is as per the other reviews - I have a RIGHT TO KNOW WHAT MY POTENTIAL COSTS COULD BE UPFRONT And guess what if you just shared the ballpark as I asked several times you would have possible sold us two chairs - such short sightedness
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Replies (1)