Aquastor
2.3|6 reviews
AP
Ananda P
1 reviews | Active since Member
16 May 2017, 10:33
This one will make you drown!!!
<p>Aquastor was recommended by another company (Pool services) to me. I own a Real Estate firm and has a rental management side managing properties in the higher price bracket in one of Pretoria's (Centurion) well known estates. Aquastor is a company who's business it is, renting bladders/water tanks to the consumer when you need to empty your pool for a period of time while fixing pool problems. My client/Landlord of this property had to pay a R 3 000.00 deposit before work could commence. After the work was done the Landlord paid the account. When the deposit needed to be paid back from Aquastor to the client - many excuses came over e-mail and text messages. Aqustor's owner - Jesse - then let us know that the company went bankrupt only to see him advertising a short while after. Please do not make use of his service!!! </p>
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Replies (630)Aquastor 's replyOfficial
27 Aug 2019, 04:35Dear Ananda,
Please accept my apology for the inconvenience. The situation arose as a result of unexpected and (unfortunately) uncontrolled growth in our company and demand for its product, where we didn't have the required systems in place. I have contacted your office in this regard, to resolve.
Please accept my apology for the inconvenience. The situation arose as a result of unexpected and (unfortunately) uncontrolled growth in our company and demand for its product, where we didn't have the required systems in place. I have contacted your office in this regard, to resolve.
Best regards,
Aquastor 's reply27 Aug 2019, 04:35
Official
Dear Ananda,
Please accept my apology for the inconvenience. The situation arose as a result of unexpected and (unfortunately) uncontrolled growth in our company and demand for its product, where we didn't have the required systems in place. I have contacted your office in this regard, to resolve.
Please accept my apology for the inconvenience. The situation arose as a result of unexpected and (unfortunately) uncontrolled growth in our company and demand for its product, where we didn't have the required systems in place. I have contacted your office in this regard, to resolve.
Best regards,
Aquastor 's replyOfficial
28 Aug 2019, 13:08The process has been started to resolve and rectify this situation.
Best regards,
Aquastor 's reply28 Aug 2019, 13:08
Official
The process has been started to resolve and rectify this situation.
Best regards,
Aquastor 's replyOfficial
29 Aug 2019, 19:26The client, Mr Th********'s bank details have been received, and the refund to him is in process, pending verification of the supplied bank details.
Best regards,
Aquastor 's reply29 Aug 2019, 19:26
Official
The client, Mr Th********'s bank details have been received, and the refund to him is in process, pending verification of the supplied bank details.
Best regards,
Aquastor 's replyOfficial
03 Sept 2019, 09:02Awaiting client's letter from his bank, confirming his bank details.
Best regards,
Aquastor 's reply03 Sept 2019, 09:02
Official
Awaiting client's letter from his bank, confirming his bank details.
Best regards,
Aquastor 's replyOfficial
18 Sept 2019, 12:58Client's refund is ready to be released. Only awaiting compliance from his agent.
Best regards,
Aquastor 's reply18 Sept 2019, 12:58
Official
Client's refund is ready to be released. Only awaiting compliance from his agent.
Best regards,
Aquastor 's replyOfficial
31 Oct 2019, 06:53It is reported (with disappointment) that the client's refund has not yet been completed, with the funds ready to be released, pending compliance by his agent. This matter could have been resolved long ago, in the client's favor, if not for this.
Best regards,
Aquastor 's reply31 Oct 2019, 06:53
Official
It is reported (with disappointment) that the client's refund has not yet been completed, with the funds ready to be released, pending compliance by his agent. This matter could have been resolved long ago, in the client's favor, if not for this.
Best regards,