Extremely Disappointing Service By Aquila Afrika Travel

I am very disappointed with the service that this company provided as I booked a two night stay at Mpumalanga through them that included a Sunset Game Drive at the Kruger National Park and after paying the full R6240, I was told that everything has been paid for and booked but upon my arrival at The Kruger National Park, we were told no such booking was made by Aquila Afrika Travel for us.

This is a very huge inconvenience as I drove all the way from Johannesburg which is 812 km in total for absolutely nothing. I lost alot of money and it was also rather very embarrassing to get to the Kruger National Park and find that such a booking doesn't exist at all. I need my refund back as Aquila Afrika Travel failed to deliver on the services that they had promised and also inconvenienced us greatly!