Poor Health and Safety

I will copy an paste my email to them below, which they not even reply too.. shameful on them.. Email 1: Good evening,

I would love to say it was an amazing day, but unfortunately my experience started terribly.. within 5 minute of putting my feet to the outside of your back pool area I injured myself.. I was in severe pain most of the time during my stay at your establishment. I am sorry to say but someone on your Team should have noticed and seen the hazard your pop up sprinklers could cause someone. The one which injured me was standing above the ground with a metal ***** protruding.. and the others were even more elevated above the grass. I am just glad my little boy did not fall and hit his head on it as this would have been a near miss accident. The incident left me in a horrific state whereas I could not enjoy myself with my family, an outing we had planned for a long time. I could not swim properly with my kids and could only attempt the experience once as my injury left me bleeding most of the time.

We drove all the way from the Strand to visit your establishment and we were all so excited to see the big five and enjoy the day at your pool, it was a severe damper on everyone's moods..

I visited the Doctor today as it kept bleeding, he advised to keep it closed and let it grow closed.. as it is a bad place to put stitches...

I had to drive all the way back to the Strand with this bleeding foot.. I work abroad, I am here on holiday and now I cant go to the beach, swim, go diving etc etc..

I cant even tell you how many times in the last 72 hours I bumped this toe and it bleeds every time..

I must mention Timothy was very helpful and if not for him I would have probably lost more blood.

Attached pics

Rudi Groenewald 0686959633 Email 2: I am shocked and more so disappointed that no one from Management reached out to me about my experience and incident which occurred at your establishment. The least I expected was someone to reach out and invite us back to have a better experience, now I have gone from disappointment to become furious in a heart beat, I can’t wear closed shoes and have to walk in flip flops daily.

Because I hurt myself at your place I drove my car into the back of another vehicle and have 1000’s of Rand damage... this because of flip flop driving. I have now become angry and will have to take this further as no one reached out.