AJ
ARCA Johannesburg
Unclaimed Business
AJ
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTB
Tanusha B
1 reviews | Active since Jan 2020
27 Jun 2025, 12:19
Highly recommended
Arca JHB helped my uncle at a time when he had almost given up on life. Their dedicated and professional team offered him not just treatment, but hope, support, and the tools to rebuild his future. The care he received was compassionate, personalised, and truly life-changing. I’m beyond grateful for the positive impact Arca JHB has had on my family. If you or a loved one is struggling with addiction, I highly recommend Arca JHB for their exceptional rehabilitation programs and unwavering commitment to recovery. Visit their website for more info: www.arcajhb.co.za
Helpful (0)
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Tanusha B
1 reviews | Active since Jan 2020
27 Jun 2025, 12:19
Highly recommended
Arca JHB helped my uncle at a time when he had almost given up on life. Their dedicated and professional team offered him not just treatment, but hope, support, and the tools to rebuild his future. The care he received was compassionate, personalised, and truly life-changing. I’m beyond grateful for the positive impact Arca JHB has had on my family. If you or a loved one is struggling with addiction, I highly recommend Arca JHB for their exceptional rehabilitation programs and unwavering commitment to recovery. Visit their website for more info: www.arcajhb.co.za
0
Replies (0)KL
Kathleen L
1 reviews | Active since Jan 2020
2 Feb 2017, 08:24
"Keep eye on medical costs - cheats/Nothing like they maintain it is as per TV interviews and videos
<p>the the******s are all wonderfull and excellent, howeve the centre manager has no control over the administrative side of the business and has difficulty keeping employees. Becareful of being requested to make co-payment that medical aid does not cover on discharge of your patient. Checked with my medical aid and they advised not to accept or pay this as ARCA can not determine what co-payment is expected when they have not even submitted the claim. They have a tendancy over the festive period to claim for the full perioud prior to closure during festive period, yet send patients home earlier. The the******s are amazing, however the facility needs a good clean up and better management, Rules put in place should stand and not be broken in any way. In my experience i saw one patient who had money come in and was allowed special privledges the other patients are not permitted. I,E.. he was allowed to have a cell phone.</p> <p>The anti crave medication they provide is very good but cheaper at other pharmacies, drug tests are also cheaper elsewhere. Once you are over a year sober/clean - they try to milk other costs out of you irrespective of all the support that they were given. Johannesburg ARCA - think before you consider... not all it is made out to be on TV </p>
Helpful (0)
|Replies (0)KL
Kathleen L
1 reviews | Active since Jan 2020
2 Feb 2017, 08:24
"Keep eye on medical costs - cheats/Nothing like they maintain it is as per TV interviews and videos
<p>the the******s are all wonderfull and excellent, howeve the centre manager has no control over the administrative side of the business and has difficulty keeping employees. Becareful of being requested to make co-payment that medical aid does not cover on discharge of your patient. Checked with my medical aid and they advised not to accept or pay this as ARCA can not determine what co-payment is expected when they have not even submitted the claim. They have a tendancy over the festive period to claim for the full perioud prior to closure during festive period, yet send patients home earlier. The the******s are amazing, however the facility needs a good clean up and better management, Rules put in place should stand and not be broken in any way. In my experience i saw one patient who had money come in and was allowed special privledges the other patients are not permitted. I,E.. he was allowed to have a cell phone.</p> <p>The anti crave medication they provide is very good but cheaper at other pharmacies, drug tests are also cheaper elsewhere. Once you are over a year sober/clean - they try to milk other costs out of you irrespective of all the support that they were given. Johannesburg ARCA - think before you consider... not all it is made out to be on TV </p>
0
Replies (0)