Terrible move from Limpopo to Gauteng

Each time you hear or see this company's name, run for your life. The service here is terrible. They do not have respect for time and the manager Mr James is so arrogant. I had a very bad moving experience from Limpopo to Gauteng. First, the truck was 6 hours late. James was so arrogant, threatening to payback my money after wasting my whole day. The driver got lost and couldn't call me. Everytime I had to call to check on them. When the truck arrived, there were no loading assistants. The two guys were complaining non-stop with an anger which had nothing to do with me as a client. I was expected to get people to help with the loading. They had no bubble wrap nor blankets to protect my furniture as promised. Before the loading I called James enquiring about the bubble wrap and he told me the driver will make a plan to protect my furniture. After that he told me that they charges me less and now according to google the km are more that what they charged. There as a long discussion because I couldn't understand what that has to do with me as I gave them the address inadvance, they were suppose to calculate the distance before they give me a quote. The guys got lost and I was told they used a lot of fuel. James cut the call and said he will call me back. He never did. Instead he sent a WhatsApp message while I was driving with an additional amount of R1 500 saying "pay this amount." I did not see the message as I was driving in rain at night. When we got to the destination, I was approached by a lady whom I have not seen or spoke to before. She arrogantly told me to pay the amount that James sent me before they offload, if not then they will take my furniture to their store room. Still I couldn't understand the logic behind the whole story. She wanted me to give her my laptop so she could show me the distance they are talking about. I couldn't give her my laptop. She said then I should pay the money or the take my furniture with them. She also said they used a lot of fuel trying to locate my location even in Gauteng. I paid the money and then they offloaded. Some of my furniture is damaged from the move. They forced to offload at 2:30am in the rain. When they were offloading I noticed that all the boxes were wet underneath. My bed was wet on the one side which showed that it was soaked in water for sometime. This made me suspect that there was a leak somewhere on the truck because it was raining on the way. But they denied that. The driver also denied some of the scratches saying they are old and you could see they are new. So, based on my experience, I would not recommend this company to anyone. Yes they are reasonable and polite when you first talk to them but you will see flames when it comes to service delivery. There is no respect, honesty and reliability.