Poor service at Arnold Motors Klerksdorp

Bought a car at Arnold Motors in Klerksdorp. The salesman gave the wrong spare car for the car, the reverse of the car isn't working correctly, but he stated that it is normal for this brand of car and he didn't mention that the car isn't accident free and sold it just like that with the dent in the boot. Now, after reporting all this and getting a report from Renault to confirm the above mentioned the salesman only reads messages and doesn't answer any calls. Very poor and disappointing service from such a big brand. Wouldn't recommend them at all.