Poor communication channels ‼️

I ordered perfumes yesterday and put in my new adress for shipping . Upon payment I discover that the order is switched to my old adress . I’ve tried calling today and sending emails even using whatsap to log an online quiry to change the adress but no response . I made sure that my adress is correct hence I changed it and it also shows online that I changed my adress yesterday and added another . Very dissapointed . It’s evident that all my stock will be lost now cos I’m not in that province anymore