A
Artmore
Claimed Business
A
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.5|4 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(50%)
1(25%)
5(25%)
4(0%)
3(0%)
2(50%)
1(25%)
Frequently Asked Questions About Artmore
Artmore has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Artmore across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMK
Marizaan K
1 reviews | Active since Jan 2020
6 Oct 2025, 07:50
Damaged leather and poor customer service
We purchased this leather couch expecting a high-quality product, but unfortunately, it has NOT met expectations. Upon 2weeks late delivery after I was contacted on the 24th August (Sunday) in respect of payment to secure a specified delivery date that following week, the leather showed visible damage, including scratches and uneven texture, which indicates poor leather, material handling and/or manufacturing standards. Despite being advertised and promised as premium leather. Additionally the response from the both management (Phillip Wessels) and director's (Herman De Beer) of the company is unsatisfactory (do not have the decency to even respond to messages), no effective resolution offered. Given the price and expectations set by the Artmore brand, this purchase has been highly disappointing. Overall, we would not recommend this product or the Artmore brand based on our experience.
Helpful (0)
|Replies (0)MK
Marizaan K
1 reviews | Active since Jan 2020
6 Oct 2025, 07:50
Damaged leather and poor customer service
We purchased this leather couch expecting a high-quality product, but unfortunately, it has NOT met expectations. Upon 2weeks late delivery after I was contacted on the 24th August (Sunday) in respect of payment to secure a specified delivery date that following week, the leather showed visible damage, including scratches and uneven texture, which indicates poor leather, material handling and/or manufacturing standards. Despite being advertised and promised as premium leather. Additionally the response from the both management (Phillip Wessels) and director's (Herman De Beer) of the company is unsatisfactory (do not have the decency to even respond to messages), no effective resolution offered. Given the price and expectations set by the Artmore brand, this purchase has been highly disappointing. Overall, we would not recommend this product or the Artmore brand based on our experience.
0
Replies (0)SJ
JB
SJ
Stephan J
1 reviews | Active since Jan 2020
30 May 2025, 07:29
Poor after sales service from Artmore.
Received poor after sales service. Bought a new leather couch set for 60k during June 2024. Despite the 5 year so called warranty some of the chesterfield buttons came loose after.8 months.Been unsuccessful for 3 months for them to fix the couch.
Helpful (0)
|Replies (0)SJ
Stephan J
1 reviews | Active since Jan 2020
30 May 2025, 07:29
Poor after sales service from Artmore.
Received poor after sales service. Bought a new leather couch set for 60k during June 2024. Despite the 5 year so called warranty some of the chesterfield buttons came loose after.8 months.Been unsuccessful for 3 months for them to fix the couch.
0
Replies (0)