Arwyp Medical Centre
Verified Business
|1.8|25 Reviews (last 12 months)|Responds in 113h 14m
Arwyp Medical Centre
Verified Business
|1.8
25 Reviews (last 12 months)
Responds in 113h 14m
AI Review Summary
Based on recent customer reviews, Arwyp Medical Centre receives sharply divided feedback. Patients consistently praise specific doctors, the maternity and NICU teams, and individual reception staff who deliver compassionate, attentive care. However, a recurring theme is dissatisfaction with casualty wait times, perceived rudeness from nursing and admin personnel, and billing or administrative errors involving medical aid coding. Customers frequently mention concerns around hygiene, post-operative care, and unresponsive management when complaints are raised. While clinical excellence is acknowledged in pockets, broader service consistency and front-line professionalism emerge as repeated pain points.
Performance(last 12 months):
Trustindex Rating
3.2Ranked In Health & Medical
#31Reply Time
113h 14mReplied to 75% of negative reviews
Reply time on negative reviews: 107h 21m
TrustIndex
3.2
Ranking
#31
in Health & Medical
Reply Time
113h 14m
Replied to 75% of negative reviews
Reply time on negative reviews: 107h 21m
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Recent reviews (25)
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