POOR SERVICE

My husband is admitted at Ascot Park Hospital since 2015-08-03. Since then, there are no volume on the tv's, and there is only one mnet channel available. despite numerous complaints to the staff, still nothing has been done. He has been told that all the tv's do not have volume. where is the logic in this. as the cost to stay in hospital is quiet high, and patients are mostly in bed because they are sick, the least the hospital should provide a proper tv system and channels.